- Initial Response
- Relocation
- Recovery
- Restoration
Business Continuity Initial Response
This phase covers the organization’s initial response to a business interruption. The processes and procedures that incorporate the Initial Response Phase includes, but is not limited to, the following:
- Initial Notifications
- Business Continuity Team (BCT) activation
- Business Unit personnel activation
- Initial BCT briefing
- Review of recovery strategies for implementation
- Implementation of Business Continuity Action Plan
Business Continuity Relocation Phase
The relocation phase involves mobilization of resources and relocation of equipment and personnel to Alternate Facilities or Redundant Sites. This is where the recovery phase can be fully implemented to sustain minimum service levels defined for each critical process. This stage includes “Work from Home”, as well as, “Alternate Facility” relocation strategies. The Relocation Phase includes, but is not limited to:
- Confirmation of Department staff relocation schedules and assignments
- Mobilization and Scheduling of transportation resources
- Activation of alternate facility equipment and infrastructure resources
- Occupation of alternate facilities by necessary department members
Business Continuity Recovery Phase
The recovery phase covers the period of time after personnel and equipment have been relocated to an alternate site to when the primary facilities have been restored or permanent alternate facilities have been secured. Procedures to include in the recovery phase of the Business Continuity Plan are:
- Relocated personnel implement recovery strategies
- Complete Damage assessment of primary facilities
- Mobilize tactical teams for Recovery
- Monitor recovery status
- Initiate restoration
Business Continuity Resportation Phase
The restoration phase covers the period of time that personnel return to restored facilities, or permanent alternate facilities. The resumption to normal business operations is implemented.
- Verify restoration of primary facilities and infrastructure
- Confirm staff relocation schedules and begin relocation to permanent facility
- Consolidate and archive incident documentation
- Review and update Business Continuity plan based on lessons learned
- Return to Business as Usual
