Despite best mitigation efforts, incidents do occur. Yet, a corporate response plan is not complete without specific demobilization and post-incident review procedures.
Site-specific demobilization guidelines provide agreed-to procedures to help facilitate an expedited return to normal operating conditions. The faster operations can return to normal, the less an incident can costs.
Issues to consider for demobilization include:
- Establish demobilization priorities
- Verify that relevent decontamination procedures are established and necessary resources are available
- If applicable, confirm Disposal Plan for the removal of hazardous materials or wastes
- Identify personnel travel needs and coordinate travel arrangements, as necessary
- Plan for equipment repair and maintenance services, as necessary
- Assign personnel to identify surplus resources and probable resource release times
- Response resources should not be released or demobilize unless approved by the On-Scene Incident Commander
The primary purpose of the post-incident review process is to identify deficiencies in the response plan and associated procedures, and determine necessary actions to correct the deficiencies and weakness points. The post-incident review can reveal the effectiveness or inadequacies of specific response procedures, equipment, and techniques.
Post-incident review checklists should include, but is not limited to:
- Name and typical duties of personnel being debriefed
- Date, time and whereabouts of employee during incident
- Specific actions performed during the incident
- Documentation of the positive aspects of the response and areas for improvements
- Recovery time and possible mitigation measures for improvement
- Potential lessons learned
- Necessary program and plan revisions
- Condition of equipment used, both prior to and after the incident
- Overall post-incident perception
Key areas of consideration that should be analyzed by a review team can include, but not limited to:
- Was the emergency detected promptly?
- How was it detected?
- Could it have been detected earlier? How?
- Are any instruments or procedures available to consider, which might aid in earlier detection of the incident?
- Were proper procedures followed in notifying government agencies?
- Were notifications prompt?
- Was management notified promptly?
- Were personnel notified promptly? If so, why, how and who? If not, why not?
- Were contact numbers up to date?
- Was the magnitude of the problem assessed correctly at the start?
- What means were used for this assessment?
- Are any guides or aids needed to assist emergency evaluation?
- What sources of information were available on winds, on water currents and other variables?
- Is our information adequate?
- What steps were taken to mobilize countermeasures to the emergency?
- What resources were used?
- Was mobilization prompt? Could the response time improve? How?
- What about mobilization of labor resources?
- Was it appropriate to mobilize Company resources and was this promptly initiated?
- What other Company resources are available and have they been identified and used adequately?
- Was there an ERP available for reference?
- Was it flexible enough to cope with unexpected events?
- Does the plan include clear understanding of local environmental, political or human sensitivities?
- What was the initial strategy for response to this emergency?
- Is this strategy defined in the ERP?
- How did the strategy evolve and change during the emergency and how were these changes implemented?
- What resources were mobilized?
- How were they mobilized?
- How did resource utilization change with time? Why?
- Were resources used effectively?
- What changes would have been useful?
- Do we have adequate knowledge of resource availability?
- Who was initially in charge of responding to the emergency?
- How did this change with time? Why?
- What changes would have been useful?
- Was there adequate monitoring of the incident?
- Were communications adequate?
- Was support from financial services adequate? Prompt?
- Should financial procedures be developed to handle such incidents?