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Corporate Preparedness Demobilization Plans and Post-Incident Reviews

Posted on Fri, Oct 15, 2010

Despite best mitigation efforts, incidents do occur. Yet, a corporate response plan is not complete without specific demobilization and post-incident review procedures.  

Site-specific demobilization guidelines provide agreed-to procedures to help facilitate an expedited return to normal operating conditions. The faster operations can return to normal, the less an incident can costs.

Issues to consider for demobilization include:

  1. Establish demobilization priorities
  2. Verify that relevent decontamination procedures are established and necessary resources are available
  3. If applicable, confirm Disposal Plan for the removal of hazardous materials or wastes
  4. Identify personnel travel needs and coordinate travel arrangements, as necessary
  5. Plan for equipment repair and maintenance services, as necessary
  6. Assign personnel to identify surplus resources and probable resource release times
  7. Response resources should not be released or demobilize unless approved by the On-Scene Incident Commander

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The primary purpose of the post-incident review process is to identify deficiencies in the response plan and associated procedures, and determine necessary actions to correct the deficiencies and weakness points. The post-incident review can reveal the effectiveness or inadequacies of specific response procedures, equipment, and techniques.

Post-incident review checklists should include, but is not limited to:

  • Name and typical duties of personnel being debriefed
  • Date, time and whereabouts of employee during incident
  • Specific actions performed during the incident
  • Documentation of the positive aspects of the response and areas for improvements
  • Recovery time and possible mitigation measures for improvement
  • Potential lessons learned
  • Necessary program and plan revisions
  • Condition of equipment used, both prior to and after the incident
  • Overall post-incident perception

Key areas of consideration that should be analyzed by a review team can include, but not limited to:

Initial Response

  • Was the emergency detected promptly?
  • How was it detected?
  • Could it have been detected earlier? How?
  • Are any instruments or procedures available to consider, which might aid in earlier detection of the incident?

Notifications

  • Were proper procedures followed in notifying government agencies?
  • Were notifications prompt?
  • Was management notified promptly?
  • Were personnel notified promptly? If so, why, how and who? If not, why not?
  • Were contact numbers up to date?

Assessment/Evaluation

  • Was the magnitude of the problem assessed correctly at the start?
  • What means were used for this assessment?
  • Are any guides or aids needed to assist emergency evaluation?
  • What sources of information were available on winds, on water currents and other variables?
  • Is our information adequate?

Response Mobilization

  • What steps were taken to mobilize countermeasures to the emergency?
  • What resources were used?
  • Was mobilization prompt? Could the response time improve? How?
  • What about mobilization of labor resources?
  • Was it appropriate to mobilize Company resources and was this promptly initiated?
  • What other Company resources are available and have they been identified and used adequately?

Response Strategy

  • Was there an ERP available for reference?
  • Was it flexible enough to cope with unexpected events?
  • Does the plan include clear understanding of local environmental, political or human sensitivities?
  • What was the initial strategy for response to this emergency?
  • Is this strategy defined in the ERP?
  • How did the strategy evolve and change during the emergency and how were these changes implemented?

Response Resources

  • What resources were mobilized?
  • How were they mobilized?
  • How did resource utilization change with time? Why?
  • Were resources used effectively?
  • What changes would have been useful?
  • Do we have adequate knowledge of resource availability?

Command Structure

  • Who was initially in charge of responding to the emergency?
  • How did this change with time? Why?
  • What changes would have been useful?
  • Was there adequate monitoring of the incident?
  • Were communications adequate?
  • Was support from financial services adequate? Prompt?
  • Should financial procedures be developed to handle such incidents?

For more information on emergency response planning, click here. Or download our free resource on Designing a Crisis Management Program.

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Tags: Corporate Hurricane Preparedness, Emergency Preparedness, Crisis Management, Emergency Management Program