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Emergency Management and Initial Response Actions for Communicated Threats

Posted on Thu, Jul 07, 2011

In 2011, the Department of Homeland Security released information regarding specific terrorist targets that they derived from terrorists' communications data. Included in these threats were highly combustible oil tankers and refineries.  Facilities that produce, store, or supply hazardous material should ensure their emergency management program contains a security plan that contains initial response actions in the event that they are targeted.

An example of initial response actions are as follows:

Person Receiving Threat

  • Document as much information as possible utilizing a Threat Report Form
  • Immediately notify the Facility Manager and remain available for additional questions.

On-Scene Commander

  • Activate and consult with EMT advisers and law enforcement and determine details of the threat. Consolidate evidence and evaluate facts.
  • Notify and consult with Facility Management. The following factors should be considered:
    • Method of threat delivery (in person, telephone, radio, written/letter, email, other, etc.).
    • Principal persons, groups, and/or facilities targeted.
    • Specific action(s) threatened.
    • Timetable of threatened action(s).
    • Persons or groups claiming responsibility (if any).
    • Number of similar threats to other facilities/installations in the area (if any) or any other event or condition which might provoke a threat.
    • Employee disturbance or contract labor unrest.
    • National or international politics, radical local activity, specific groups, etc.
    • Indication of juvenile hoax (if any).initial_Response_actions_TRP.jpg
  • Notify Corporate Management as appropriate
  • Contact Corporate Security.
  • Maintain low profile - no publicity if possible.
  • Coordinate further specific response actions with Corporate Management.
  • Identify/verify all potential victims.
  • Debrief employees/victims as to details of the threat.
  • Evaluate need for evacuation.
  • Facilitate emergency shutdowns if appropriate.
  • Develop Bomb Search Plan, if appropriate.
  • Review security and evacuation plans.
  • Implement personnel protection plan for targeted victim(s) and family members, if appropriate.
  • Implement employee and family assistance/counseling, as necessary.
  • Prepare for possible Search and Rescue with assistance of local authorities
  • Consult with corporate legal counsel.

Post-Incident Actions

  • Review and update emergency plan procedures.
  • Review and update evacuation plans.
  • Conduct post-incident investigation.
  • Conduct team debriefings.
  • Perform response/cleanup operations as directed or coordinated by the On-Scene Commander.


Corporate Crisis Management

Tags: Emergency Preparedness, Emergency Management Program, Security plans, Terrorism Threat Management