INFOGRAPHIC: Steps to Successfully Manage a Crisis

Posted on Thu, May 12, 2011 @ 11:00 AM

From SimpliFlying, here's an infographic that demonstrates how airlines reacted to Iceland's volcanic eruptions in April of 2010 which disrupted air travel. While specific to the airline industry and focused primarily on communications and social media, the infographic is a good template of effective planning and response.

SimpliFlyingInfographic resized 600

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Tags: Business Continuity, Emergency Preparedness, Crisis Management, Social Media, Emergency Action Plan, Infographic